Introduction

Introduction and GDPR compliance QD Labs LP ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Data Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use the PROLab_HUB online data entry portal for proficiency testing (the "Service"). We comply with the General Data Protection Regulation (GDPR) of the European Union and protect your data accordingly.

1. Information We Collect

When you use PROLab_HUB, we may collect the following types of information:

• Personal Information: This includes your name, email address, organization name, job title, and any other identifying details you provide during registration or data entry.
• Technical Information: We may collect information related to your use of the Service, such as IP address, browser type, operating system, and access times.
• Data Entry Information: Any data you submit as part of the proficiency testing (e.g., test results, feedback, comments) will be stored and processed to fulfill the Service’s purpose.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain the service, including processing your data submissions, managing user accounts, and ensuring proper functionality.
• Communication: To send you updates, notifications, and other necessary communications regarding your participation in the proficiency testing or use of the Service.
• Compliance: To comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of our users and QD Labs LP.
• Improvement: To analyze usage patterns and improve the Service’s functionality, user experience, and security.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist in delivering the Service, such as hosting services or email communication tools. These providers will only access your information as necessary to perform their functions and are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, provided that the receiving entity agrees to adhere to this privacy policy.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, access controls, and regular security assessments. The hosting servers are located in a data center operated by Hetzner Online GmbH, which adheres to strict security and data protection standards and is ISO 27001 certified. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Upon request, we will delete or anonymize your data, provided it is no longer needed for legal, regulatory, or operational purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to access the personal information we hold about you.
• Correction: The right to correct inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information.
• Objection: The right to object to or restrict our processing of your personal information.
• Portability: The right to receive a copy of your data in a portable format.

To exercise any of these rights, please contact us using the contact information provided below.

7. International Data Transfers

QD Labs LP operates in the United States, and your information may be transferred to and processed in the United States or other countries that may not have the same data protection laws as your jurisdiction. We ensure that such transfers are conducted in compliance with applicable data protection laws.

8. Children’s Privacy

The service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on the Service updating the "Last Updated" date above. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.